Troubleshooting
Work through compatibility issues, unexpected behaviour and problems with themes or plugins.
WORDPRESS SUPPORT
Let’s say a plugin update has broken your contact form, or a client’s theme suddenly looks wrong. We fix it. We also build custom plugins, themes, scripts and layouts, for your own site or the sites you manage for clients.
Book a free intro callUsually around 30 minutes, and longer if we need it. You’ll talk with Matti, and afterwards we’ll send you a summary and a suggested plan.
WHAT WE CAN HELP WITH
Bring an issue, a development task or a design you want to turn into a working layout.
Work through compatibility issues, unexpected behaviour and problems with themes or plugins.
Custom scripts, plugins and themes, or layout work from Figma, Adobe XD and other design files.
Theme and plugin installation, customisation, updates, security checks and performance improvements.
SUPPORT THAT FITS
Urgent help, no long-term commitment. Something broken right now? We can take it on as a one-off job, with no contract needed. Book a call and we’ll tell you when we can start.
Monthly maintenance plans. Each month we run your updates and then test that the site still works. Plans are invoiced annually, with a 12-month minimum commitment.
HOW WE WORK
Share the issue or brief, and whether it concerns your site or a client’s site.
We work through the required fix, development or layout change with you.
We make the changes and review the result, with maintenance and further support available.
MONTHLY MAINTENANCE PLANS
Updates, plus a quick test of the main path your customers take through the site.
Invoiced annually, 12-month minimum
Updates, plus more in-depth testing afterwards, such as a full purchase path on an online shop.
Invoiced annually, 12-month minimum
ONE CONTACT. FROM FIRST CALL TO SUPPORT.